Question:
Jim, I am a 100% disabled Vietnam veteran who served in the Navy and did 2 tours of Vietnam. My wife applied 5 months ago for CHAMPVA as she is my caregiver. We have not heard a word from CHAMPVA on her approval. How long does it take and is there any way of speeding it up?
Jim's Reply:
CHAMPVA is notorious for losing paperwork. You'll need to be persistent and contact them over and over until they get it right. I can't imagine that anyone has waited 5 months and not gotten aggressive but if that really is the case, it's time for you to get on the phone. It's great insurance once you're established but you have to be very proactive to get it done right. Good luck.